Todify Refund Policy

You can cancel at any time in Google Play → Payments & subscriptions, or from Todify → Me → Subscription. Cancelling stops the next renewal. You keep using Todify until the end of the period you have already paid for, and you are not charged again. Cancelling on its own does not refund the current period.

If you were charged in the last 48 hours, you can usually request a refund straight from Google Play: open play.google.com, go to your order history, find the Todify order and choose "Request a refund". Google decides these requests under its own refund policies.

We will refund a Todify charge when:

• you were charged after cancelling, or charged twice for the same period;
• a renewal happened and you contact us within 7 days of it without having used Todify since the renewal;
• Todify did not work for you because of a problem on our side (for example the app would not unlock after a successful purchase) and we could not fix it;
• we closed your account for a reason other than a breach of the Terms; or
• the law where you live requires it.

Outside these cases we do not give refunds or credits for partly used periods, for periods you did not use, or for forgetting to cancel. A yearly plan is not refunded pro rata after the first 7 days.

Email [email protected]with the subject "Todify refund" and include:

• the email address of your Public account;
• the Google Play order number (it starts with GPA. and is in your Google Play receipt email);
• the reason for the refund.

We reply within 5 business days. Approved refunds are issued through Google Play to the payment method you used, usually within a few days, although your bank may take longer.

When a payment is refunded, the subscription for that period ends and Todify locks again. Your todos and lists are not deleted; they stay in your Public account and come back if you subscribe again.

Please contact us or Google Play before disputing a charge with your bank. A disputed charge ends the subscription it paid for.

We may update this policy. The effective date at the top of this page changes when we do. The policy in force when you were charged applies to that charge.